FAQ
The Easiest Intern Housing In New York City
Most Frequently Asked Questions
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Availability is always changing, so we’ll send you our current availability (based on the type of room you're looking for) in an offer when you apply (which is free). The availability in the offer sheet is subject to change, as people sign offers on a first-come-first-serve basis.
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Our trusted team cleaning team prepares your room before your stay, then cleans all common/shared areas and restocks all supplies during your stay.
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We do not provide the standard month-to-month option, but we do provide the ability to make continuous one-month commitments. What this means is that you can rent for a month, then decide during the month that you would like to extend for another month. As soon as you know you would like to extend another month, let us know! The longer you wait, the higher the chance someone else might reserve your room.
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We've partnered with TheGuarantors to make it easier for you to qualify for your dream home. To get started, simply fill out a renter application. Once you're approved, TheGuarantors will let us know and you'll be ready to sign your lease. Simple as that. Click here for more details...
Before your Move-In
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The typical people who live in our spaces are between the ages of 21 and 35; around half are international members and half are American; about 30 percent are students (undergraduate, graduate, post-graduate, or short-term programs); and 70 percent are already in their professional fields, from all different professional backgrounds! The gender breakdown changes all the time, but on average it’s 50-50.
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If everything checks out, we’ll send you a follow-up email within one business day with an offer.
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Within one business day of filling out our application. Usually the same day as your application submission, even on weekends!
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Your spot is reserved after you complete these steps:
- Complete a free background check
- Pay your security deposit.
- Sign your contract
- Pay your first month's rent
- Sign up for renters insurance.
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You can stay for as short as a month or for as long as you’d like.
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It depends on the house, but our houses range from 6 to 65 members. Remember that these members are spread across multiple apartments, in shared and private rooms.
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Our smallest private rooms are around 70 square feet and our largest private rooms are around 140 square feet, and we have everything in between.
Our smallest two-person room is around 75 square feet, and our largest is around 170 square feet.
To see the exact size of our rooms, please schedule a viewing of our house. Viewings can only be scheduled after applying and receiving an offer from Outpost Club. -
At Outpost Club, we require all tenants to have renters insurance — it’s an important step in protecting you and your belongings.
Already covered? Great! Just send us proof of your policy when you’re securing your spot.
Need coverage? No problem — we offer an easy solution. The Outpost Club Protection Program is a tenant-focused insurance plan designed with your peace of mind in mind. It includes:
- Protection for your personal property
- Coverage for damages to your rented space
- Liability protection
This program ensures you’re covered, compliant with your lease, and protected from life’s unexpected moments.
Upon Arrival
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PLEASE NOTE THAT THERE IS NO RECEPTION, THEREFORE YOUR CHECK-IN TIME HAS TO BE AGREED UPON BEFORE ARRIVAL AS FOLLOWS:
Please provide your expected arrival time at the house and travel details (flight number, port of arrival, bus/train/route information) to: [email protected]
If your expected arrival to the property changes by more than 1 hour, please inform us in advance via e-mail, text, or phone call. Regular check-in time is from 3 p.m. to 9 p.m.
Night check-in (after 9 p.m.) may also be organized for an extra fee of $40 USD. We can't guarantee check-in between 12 a.m. and 9 a.m.; however, if we are able to do it, there will be a $70 late check-in fee.
Early check-in (9 a.m. to 3 p.m.) may be also organized if scheduling permits.
During Your Lease
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Your room, bed (prepared for a fee), utilities and wifi (included, but listed as a separate line item on your rent bill), move-in ready furniture, cleaning services, working space, security systems, and new friends :)
If you have chosen to rent a full apartment, utilities, cleaning, furnishings, etc. may or may not be included, but this will be disclosed during the sales process.
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All payments are sent as electronic invoices sent to your email. You may pay in any electronic format. You will receive an invoice for your first month's rent after being approved as a client. For all future month's payments, when you pay depends on when you move in.
If you aren’t moving in on the first day of the month, your first month's invoice will be for one month starting from your move-in date. For the second invoice, you will be billed a pro-rated amount until the last day of the month. After that, all future months will be billed from the first day of the month to the last day of the month.
If you move in on the first of the month, your rent is always due on the first of the month, with no pro-rated invoices.
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Most of our locations are equipped with keypad access and an August Lock security system, although a few use traditional keyed locks. We have Nest security systems in all of our common areas to keep everyone’s valuables safe. These are not monitored and are only accessed when our members request that we look at them for justifiable purposes (missing items left in common rooms, suspicious activity, etc.). Most of our locations also have lockers for members’ valuables. In addition to the above, coliving provides a unique, unintended security benefit: Because many people are living in the same spaces, there is virtually always someone at home.
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The New York Housing Department policy disallows residential properties from placing locks on bedroom doors for fire safety purposes; however, even if Outpost Club were allowed to put locks on the doors, Outpost Club is committed to providing safe and secure coliving spaces through trust and mutual respect. Bedroom doors are unlocked because it is a display of this trust and respect; on top of our security systems mentioned above, our members are selected for their appreciation of a safe environment.
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From our house leaders (who will meet you upon arrival) to the events we hold multiple times per month, our team is dedicated to giving you the sense of community you are looking for, whether in a professional or personal capacity. You may choose to be as involved or uninvolved as you’d like; you are welcome to stay with us either way! Check out our blog to get an understanding of our community.
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There is no option to cancel during your stay, as with any common residential lease. Please consult your lease for specifics.
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Yes! We’re happy to have our members stay longer; however, we can't extend your lease if we don't know about your extension. As soon as you decide to extend your lease, let us know by emailing [email protected]. If you have not committed to an extension, your bed can be reserved by anyone admitted to Outpost Club.
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Paper mail goes to a mailbox or a local post office (PO) box if you prefer. Packages should always require signatures or be sent to pick-up sites (PO boxes, amazon lockers, etc.) We are not responsible for lost or stolen packages.
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It depends on the house, so some houses have no machines (but laundromats are right around the corner), some houses have coin-operated machines and some have free laundry. You can find out the specifics on the house pages.
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No overnight guest stays are allowed.
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Yes! At most houses, there is just a $200/month surcharge for couples or any situation in which two people are sharing a private room. There are some instances where we can not allow couples in a specific apartment in order to maintain a proper number of tenants in a given apartment.
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While we abide by all current housing laws, please understand that this is a coliving space and that current and future members that you share the space with may be allergic to your animal.
After Your Stay
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We know there are a lot of moving parts when packing & preparing to move out, so here’s a helpful reminder with important info for changing your mailing address with USPS 7-10 days before move-out:
Change Your Address and Other U.S. Post Office Services: https://www.usa.gov/post-office*NOTE* The above site is an official website of the US Government! There are lots of scam sites for the US Postal Service, Department of Motor Vehicles, etc., that try to make you think they’re official US Government sites, and then try to get you to pay for their services. 2 things to look for to tell if a site is an official US Government site:
- A site ending in “.gov” is an official US Government site (as opposed to “.com” or “.co” etc). All branches of the US Federal government use “.gov” as a domain name
- Look at the web address in the browser bar. An official US Government site will start with “https://” NOT “http://” (the S means it is a secure, encrypted site)
https://www.usa.gov/post-office has all the info on changing your mailing address, but long story short, the two ways to change your mailing address are:
- Change address online at: https://moversguide.usps.com/
- *NOTE* You will get an immediate email confirmation, but know that if you want to change your address online, there is a $1 charge to a credit or debit card in your name as identity verification & it says right on the site: You don’t need to pay a separate company to change your address. Scammers may charge $40 or more to do what you can do for just $1 using the moving section of the official USPS.com website.
- Also, if your new address will be outside the US, it is recommended that you use the second method below and go to your local post office
- Go to a local post office and request “Mover’s Guide Packet”
- Inside the packet is PS Form 3575. Fill out this change of address form and give it to a postal worker behind the counter (RECOMMENDED IF NEW ADDRESS IS OUTSIDE THE US) or drop it into the letter mail slot inside the post office.
- You should receive a confirmation letter at your new address in five business days.
If mail is still arriving for you 30 days post-move-out, Outpost will return mail to the post office as “return to sender”, so IF YOU ARE RECEIVING MAIL AT YOUR OUTPOST HOUSE, be sure to CHANGE/UPDATE YOUR MAILING INFORMATION 5-10 DAYS BEFORE MOVE-OUT
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Security deposits are refunded within 15 days of departure from the Outpost Club premises.
If you are a US citizen, we can only refund you by mailing you a check, please provide us with your new mailing address and we will send it to you.
If you are international, we will refund you through the method of payment you used to make the security deposit payment. If you have since closed the account that you used to pay the security deposit, contact that bank, explain the situation, and they usually can temporarily re-open the account so you can receive and withdraw the funds.
If you paid us your security deposit using Qira, the security deposit will be refunded to Qira.
To check on the status of your security deposit return, email customer.service@outpost-club.com
